{"id":355077,"date":"2020-03-04T10:58:56","date_gmt":"2020-03-04T10:58:56","guid":{"rendered":"https:\/\/mca-marines.org\/shop\/?page_id=355077"},"modified":"2024-12-17T15:07:09","modified_gmt":"2024-12-17T20:07:09","slug":"returns","status":"publish","type":"page","link":"https:\/\/marineshop.ecomitize.com\/shop\/returns\/","title":{"rendered":"Returns"},"content":{"rendered":"<div id='av_section_1'  class='avia-section av-ln4aemd-d4dcf8fb5e0465535d4408118383cbb1 main_color avia-section-default avia-no-border-styling  avia-builder-el-0  avia-builder-el-no-sibling  avia-bg-style-scroll container_wrap sidebar_left'  ><div class='container av-section-cont-open' ><main  class='template-page content  av-content-small units'><div class='post-entry post-entry-type-page post-entry-355077'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-fbo3vwl-5dade8ff161b138323d5f07c642927de\">\n.flex_column.av-fbo3vwl-5dade8ff161b138323d5f07c642927de{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-fbo3vwl-5dade8ff161b138323d5f07c642927de av_one_full  avia-builder-el-1  el_before_av_heading  avia-builder-el-first  first flex_column_div av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-on0id8l-5b5e10b9821c54ec927c93fd5534080e\">\n#top .av-special-heading.av-on0id8l-5b5e10b9821c54ec927c93fd5534080e{\npadding-bottom:10px;\nfont-size:36px;\n}\nbody .av-special-heading.av-on0id8l-5b5e10b9821c54ec927c93fd5534080e .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-on0id8l-5b5e10b9821c54ec927c93fd5534080e .av-special-heading-tag{\nfont-size:36px;\n}\n.av-special-heading.av-on0id8l-5b5e10b9821c54ec927c93fd5534080e .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-on0id8l-5b5e10b9821c54ec927c93fd5534080e .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-on0id8l-5b5e10b9821c54ec927c93fd5534080e .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-on0id8l-5b5e10b9821c54ec927c93fd5534080e av-special-heading-h3 blockquote modern-quote  avia-builder-el-2  avia-builder-el-no-sibling  av-inherit-size'><h3 class='av-special-heading-tag '  >Return Policy<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-277gi11-61d6a9ca7039495f88e7487f970466af\">\n#top .av-special-heading.av-277gi11-61d6a9ca7039495f88e7487f970466af{\npadding-bottom:10px;\nfont-size:24px;\n}\nbody .av-special-heading.av-277gi11-61d6a9ca7039495f88e7487f970466af .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-277gi11-61d6a9ca7039495f88e7487f970466af .av-special-heading-tag{\nfont-size:24px;\n}\n.av-special-heading.av-277gi11-61d6a9ca7039495f88e7487f970466af .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-277gi11-61d6a9ca7039495f88e7487f970466af .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-277gi11-61d6a9ca7039495f88e7487f970466af .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-277gi11-61d6a9ca7039495f88e7487f970466af av-special-heading-h3 blockquote modern-quote  avia-builder-el-3  el_after_av_one_full  el_before_av_textblock  av-inherit-size'><h3 class='av-special-heading-tag '  >CHECKING YOUR ORDER<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-k7d8eoq8-b14b18213570feb3d5e515676d3c7060\">\n#top .av_textblock_section.av-k7d8eoq8-b14b18213570feb3d5e515676d3c7060 .avia_textblock{\nfont-size:16px;\n}\n<\/style>\n<section  class='av_textblock_section av-k7d8eoq8-b14b18213570feb3d5e515676d3c7060 '  ><div class='avia_textblock' ><p>Once you receive your order, please check the packing material to ensure no small items or papers are accidentally thrown out. Sometimes small items are packed within larger items for security. As hard as we try, errors can occur. If there are any problems with your order, please call us at <a href=\"tel:+18882377683\">888-237-7683<\/a>.<\/p>\n<\/div><\/section>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-qswq0hx-a3834aa1bb8f03b2b6cb783867f32497\">\n.flex_column.av-qswq0hx-a3834aa1bb8f03b2b6cb783867f32497{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-qswq0hx-a3834aa1bb8f03b2b6cb783867f32497 av_three_fourth  avia-builder-el-5  el_after_av_textblock  el_before_av_one_fourth  first flex_column_div av-zero-column-padding  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-iasxwp1-e50fdba708924ba6348b06c8b2702eb4\">\n#top .av-special-heading.av-iasxwp1-e50fdba708924ba6348b06c8b2702eb4{\npadding-bottom:10px;\nfont-size:24px;\n}\nbody .av-special-heading.av-iasxwp1-e50fdba708924ba6348b06c8b2702eb4 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-iasxwp1-e50fdba708924ba6348b06c8b2702eb4 .av-special-heading-tag{\nfont-size:24px;\n}\n.av-special-heading.av-iasxwp1-e50fdba708924ba6348b06c8b2702eb4 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-iasxwp1-e50fdba708924ba6348b06c8b2702eb4 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-iasxwp1-e50fdba708924ba6348b06c8b2702eb4 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-iasxwp1-e50fdba708924ba6348b06c8b2702eb4 av-special-heading-h3 blockquote modern-quote  avia-builder-el-6  avia-builder-el-no-sibling  av-inherit-size'><h3 class='av-special-heading-tag '  >Returns<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-gqcxh1h-1e427b6646086e25a2c2d2029cd05666\">\n.flex_column.av-gqcxh1h-1e427b6646086e25a2c2d2029cd05666{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-gqcxh1h-1e427b6646086e25a2c2d2029cd05666 av_one_fourth  avia-builder-el-7  el_after_av_three_fourth  el_before_av_textblock  flex_column_div av-zero-column-padding  column-top-margin'     ><div  class='avia-button-wrap av-koof2tai-25b1c7dcbf6d6965e39335768115387c-wrap avia-button-center  avia-builder-el-8  avia-builder-el-no-sibling '><a href='https:\/\/marineshop.net\/wp-content\/uploads\/sites\/3\/2021\/05\/TMS-Return-Form.pdf'  class='avia-button av-koof2tai-25b1c7dcbf6d6965e39335768115387c av-link-btn avia-icon_select-yes-left-icon avia-size-small avia-position-center avia-color-theme-color'   aria-label=\"Download Return Form\"><span class='avia_button_icon avia_button_icon_left avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue84b' data-av_iconfont='entypo-fontello' ><\/span><span class='avia_iconbox_title' >Download Return Form<\/span><\/a><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-k7d8eoq8-8-5cb2deeba9f8ad84eee7d9628e9f7cac\">\n#top .av_textblock_section.av-k7d8eoq8-8-5cb2deeba9f8ad84eee7d9628e9f7cac .avia_textblock{\nfont-size:16px;\n}\n<\/style>\n<section  class='av_textblock_section av-k7d8eoq8-8-5cb2deeba9f8ad84eee7d9628e9f7cac '  ><div class='avia_textblock' ><p>If you are not satisfied with an item or wish to exchange it for a different one, complete the Return Form and include it with your return merchandise.<\/p>\n<ul>\n<li>All sales final for Clearance Items<\/li>\n<li>Food items are not eligible for return<\/li>\n<li>Special Order items including Drop Ship or Custom Orders are not eligible for return<\/li>\n<li>Personalized or Engraved merchandise are not eligible for return unless the item is defective<\/li>\n<li>You have thirty (30) days from the date of receipt to return merchandise<\/li>\n<li>Refunds are issued in the original form of payment<\/li>\n<li>You are responsible for return postage unless the item was sent in error, was damaged or defective<\/li>\n<li>Any tailored items returned for a refund will incur a 25% restocking fee for each individual item returned. For example, a blue coat and trousers are returned. There will be a 25% restocking fee for the blue coat and a 25% restocking fee for the trousers.<\/li>\n<\/ul>\n<\/div><\/section>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-b17b9s5-08972b9efb2433d109b6bd8549c62fa5\">\n#top .av-special-heading.av-b17b9s5-08972b9efb2433d109b6bd8549c62fa5{\npadding-bottom:10px;\nfont-size:24px;\n}\nbody .av-special-heading.av-b17b9s5-08972b9efb2433d109b6bd8549c62fa5 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-b17b9s5-08972b9efb2433d109b6bd8549c62fa5 .av-special-heading-tag{\nfont-size:24px;\n}\n.av-special-heading.av-b17b9s5-08972b9efb2433d109b6bd8549c62fa5 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-b17b9s5-08972b9efb2433d109b6bd8549c62fa5 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-b17b9s5-08972b9efb2433d109b6bd8549c62fa5 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-b17b9s5-08972b9efb2433d109b6bd8549c62fa5 av-special-heading-h3 blockquote modern-quote  avia-builder-el-10  el_after_av_textblock  el_before_av_textblock  av-inherit-size'><h3 class='av-special-heading-tag '  >Wrong Items \/ Damaged or Defective Items<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-k7d8eoq8-7-811ec6e1b686ca969b1c3e958352c93f\">\n#top .av_textblock_section.av-k7d8eoq8-7-811ec6e1b686ca969b1c3e958352c93f .avia_textblock{\nfont-size:16px;\n}\n<\/style>\n<section  class='av_textblock_section av-k7d8eoq8-7-811ec6e1b686ca969b1c3e958352c93f '  ><div class='avia_textblock' ><p>If you received an incorrect item, or an item that was damaged or defective, contact Customer Service at <a href=\"tel:+18882377683\">1-888-237-7683<\/a> to request pre-paid return label to return your item at no charge.<\/p>\n<ul>\n<li>You have seven (7) days from receipt of shipment to report damages and shortages.<\/li>\n<li>Once you receive the pre-paid return label, complete the Return Form and include it with your return merchandise.<\/li>\n<\/ul>\n<\/div><\/section>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-5c59o5h-2971258fe1971104c1a8a5f5fd4f1f89\">\n#top .av-special-heading.av-5c59o5h-2971258fe1971104c1a8a5f5fd4f1f89{\npadding-bottom:10px;\nfont-size:24px;\n}\nbody .av-special-heading.av-5c59o5h-2971258fe1971104c1a8a5f5fd4f1f89 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-5c59o5h-2971258fe1971104c1a8a5f5fd4f1f89 .av-special-heading-tag{\nfont-size:24px;\n}\n.av-special-heading.av-5c59o5h-2971258fe1971104c1a8a5f5fd4f1f89 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-5c59o5h-2971258fe1971104c1a8a5f5fd4f1f89 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-5c59o5h-2971258fe1971104c1a8a5f5fd4f1f89 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-5c59o5h-2971258fe1971104c1a8a5f5fd4f1f89 av-special-heading-h3 blockquote modern-quote  avia-builder-el-12  el_after_av_textblock  el_before_av_textblock  av-inherit-size'><h3 class='av-special-heading-tag '  >Non-Returnable Items<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-k7d8eoq8-6-53f9b5995e8ea6a61af8c7ac1e8f78df\">\n#top .av_textblock_section.av-k7d8eoq8-6-53f9b5995e8ea6a61af8c7ac1e8f78df .avia_textblock{\nfont-size:16px;\n}\n<\/style>\n<section  class='av_textblock_section av-k7d8eoq8-6-53f9b5995e8ea6a61af8c7ac1e8f78df '  ><div class='avia_textblock' ><ul>\n<li>Special Order items including Drop Ship or Custom Orders. Personalized or Engraved merchandise unless the item is defective.<\/li>\n<li>We are not responsible for typographical errors.<\/li>\n<li>Untailored uniform items that have been tailored elsewhere.<\/li>\n<\/ul>\n<p>For instructions on returning tailored uniform items, contact our Uniform Specialists at <a href=\"tel:+17036407195\">703-640-7195<\/a>, and select &#8220;1&#8221; to connect to our Sales Floor. Hours: 0930 to 1800 EST, Monday through Saturday.<\/p>\n<\/div><\/section>\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div><div id='after_section_1'  class='main_color av_default_container_wrap container_wrap sidebar_left'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small units'><div class='post-entry post-entry-type-page post-entry-355077'><div class='entry-content-wrapper clearfix'>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":5482,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-355077","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/marineshop.ecomitize.com\/shop\/wp-json\/wp\/v2\/pages\/355077"}],"collection":[{"href":"https:\/\/marineshop.ecomitize.com\/shop\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/marineshop.ecomitize.com\/shop\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/marineshop.ecomitize.com\/shop\/wp-json\/wp\/v2\/users\/5482"}],"replies":[{"embeddable":true,"href":"https:\/\/marineshop.ecomitize.com\/shop\/wp-json\/wp\/v2\/comments?post=355077"}],"version-history":[{"count":13,"href":"https:\/\/marineshop.ecomitize.com\/shop\/wp-json\/wp\/v2\/pages\/355077\/revisions"}],"predecessor-version":[{"id":708289,"href":"https:\/\/marineshop.ecomitize.com\/shop\/wp-json\/wp\/v2\/pages\/355077\/revisions\/708289"}],"wp:attachment":[{"href":"https:\/\/marineshop.ecomitize.com\/shop\/wp-json\/wp\/v2\/media?parent=355077"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}